Policies

RETURNS

You may return any item within 90 days of receiving it (with the exception of special or custom orders). You will receive a refund of the purchase price, minus shipping charges if applicable, in the same form of payment used to place your order. You can expect a refund 7–10 business days after the artist receives your return, provided it arrives undamaged. You will be credited for the price of the item minus applicable shipping costs.

Please note that we cannot provide refunds for items that have been damaged, altered, or worn. If you wish to make a return, please email us at info@artjewelryonline.com or call us toll free at (855) 433-8366 so that we may provide you with a return label at no additional cost.
Thank you for your patronage!

CANCELLATIONS

Any order may be canceled before it is shipped by the artist. To cancel an order, please email us at info@artjewelryonline.com or call us at (855) 433-8366. You will receive a refund within 3–5 business days in the same form of payment used to place your order.

PRIVACY

Welcome to Creative Liaisons DBA Art Jewelry Online.  Your trust is our most important asset. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession. In order to preserve your trust, we want you to understand what personal information we may collect from you and how we use such information.

We collect information volunteered by visitors such as survey responses and website registration information as well as contact and payment information (i.e. name and address, telephone number, credit card number, billing address) for the purpose of placing an order with us.  We collect the email addresses of visitors who post messages to our blog, those who communicate with us via email, and those who submit their email addresses voluntarily, either to subscribe to our email newsletter or to receive information about their order. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.

The information we collect is used to acknowledge and deliver items that customers order, to improve the content of our website, to notify visitors who request specific information about updates to our website (i.e. new artwork in a specific category), and to contact visitors (with permission) for our own marketing purposes. 

The information we collect may be disclosed if we are legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.